Phone Verification & Trust Hub
4 min read
Why Verify Your Phone?
Phone verification adds an extra layer of trust to your profile. It shows other pilots that you've confirmed your identity with a real phone number. This is especially important when buying or selling gear — verified users' vouches carry more weight, and other pilots can confirm you have a verified number without seeing the actual number.
How to Verify
Phone verification is a quick process that takes under 2 minutes:
- 1
Go to your Profile and find the Trust Badges section.
- 2
Tap "Verify" on the Phone Verified badge.
- 3
Re-authenticate by entering your password. This security step confirms it's really you.
- 4
Enter your phone number (South African numbers supported).
- 5
Enter the OTP code sent to your phone via SMS.
- 6
Your phone is now linked and verified.
Tip: Phone verification takes under 2 minutes and significantly boosts your trust profile. It's one of the most impactful things you can do for your credibility.
What Others See
Other pilots see a "Phone Verified" badge on your profile and Trust Hub. They do NOT see your actual phone number. Your privacy is protected — the badge simply confirms that you have a verified number on file.
Number Check Tool
When you're considering buying from another pilot, you can use the "Verify this seller's number" button on their profile. Here's how it works:
- The tool checks if the seller has a verified phone number — it does NOT reveal the actual number.
- This gives you confidence that the person has a real, verified identity behind their account.
- Rate-limited to 5 checks per buyer-seller pair per day to prevent abuse.
Re-verification
Phone verification expires after 90 days. When it's time to re-verify, you'll see a prompt on your profile. The re-verification process is the same as the initial verification — quick and straightforward.
The Trust Hub
Every pilot has a Trust Hub accessible by tapping the shield icon on their profile. It provides a complete picture of a pilot's community standing:
- Overall trust rating — Aggregate score from all vouches received.
- Email verification — Confirmed email address status.
- Phone verification — Verified phone number status.
- ID verification — Coming soon for enhanced trust.
- Vouch history — Tabbed view of vouches as seller and as buyer.